Privacy Policy for KBI Attorneys

    Effective Date: January 1, 2026

    Last Updated: September 21, 2026

    At KBI Attorneys (“we,” “us,” or “our”), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or engage our legal services.

    1. Attorney-Client Relationship Disclaimer

    Visiting this website, submitting an inquiry via an online contact form, or communicating with KBI Attorneys through email does not create an attorney-client relationship. Confidential or sensitive legal information should not be sent to us until a formal written engagement agreement has been signed by both parties.

    2. Information We Collect

    We may collect personal information about you in a variety of ways, including:

    A. Personal Data You Provide Directly

    • Contact Information: Name, email address, phone number, physical or mailing address, and job title.
    • Inquiry Information: Details provided in online forms, consultation request forms, or direct emails.
    • Client Onboarding Information: Identity verification documents (e.g., identity cards, passports, or tax numbers) required for compliance, billing, and matter management.

    B. Information Collected Automatically

    When you visit our website, our servers and third-party tools automatically collect technical data, including:

    • Log & Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
    • Cookies & Tracking Technologies: Small data files stored on your device to ensure website function, analyze traffic, and improve user experience.

    3. How We Use Your Information

    We use the information we collect for legitimate business and legal purposes, including:

    • Providing, managing, and maintaining our legal services.
    • Responding to client inquiries, consultation requests, and customer support.
    • Verifying client identities and performing conflict checks prior to engagement.
    • Sending legal updates, newsletters, marketing materials, or event invitations (where permitted by law or with your consent).
    • Complying with statutory, regulatory, and ethical obligations governing legal practices (including POPIA and relevant South African legal standards).
    • Protecting our website security and preventing fraudulent or unauthorized activities.

    4. How We Share & Disclose Your Information

    KBI Attorneys does not sell, rent, or trade your personal information. We may share information under the following limited circumstances:

    • Service Providers: Trusted vendors and technical partners who assist in operating our website, managing IT systems, processing payments, or delivering cloud storage—subject to strict confidentiality obligations.
    • Legal & Regulatory Obligations: When required by law, court orders, subpoena, law enforcement, or statutory bodies governing the legal profession.
    • Professional Duty & Litigation: Where necessary to protect our legal rights, investigate fraud, or represent a client within the scope of our engagement and applicable rules of legal practice.

    5. Data Security

    We implement reasonable technical, organizational, and physical security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

    6. Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with applicable record-retention laws, resolve disputes, and maintain statutory legal requirements for legal client files.

    7. Your Privacy Rights

    Depending on applicable privacy laws in your jurisdiction (such as POPIA or GDPR), you may have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you.
    • Correction: Request that incomplete or inaccurate information be corrected.
    • Deletion: Request the erasure of your personal data, subject to legal and regulatory retention obligations.
    • Opt-Out: Unsubscribe from marketing communications at any time using the link provided in our emails.

    To exercise any of these rights, please contact our Information Officer using the details below.

    8. Third-Party Links

    Our website may contain links to external third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external sites. We encourage you to review their respective privacy policies before submitting personal data.

    9. Updates to This Policy

    We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting the revised policy on this website. The “Last Updated” date at the top of this page indicates when the latest revisions were made.

    10. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

    KBI Attorneys

    Attention: Privacy / Compliance Officer

    Physical Address: 246 Paul Kruger St, Pretoria Central, Pretoria, 0002

    Email: admin@kbiattorneys.com